Qasee - tos_privacy

This English version is for reference only. This is intended to be as accurate as possible but should be understood that it may contain errors. If there is any inconsistency with the original Japanese version, the original Japanese version shall take precedence and apply.

Terms of Use

Chapter 1: General Provisions

Article 1 (Terms of Service)

These Terms of Service apply between Qasee Inc. (hereinafter referred to as the "Company") and members regarding the use of the Qasee service (hereinafter referred to as the "Service") provided by the Company. The Company and the member agree that these Terms of Service shall constitute the contents of the agreement regarding the use of the Service (hereinafter referred to as the "Service Agreement").

Article 2 (Definitions)

In these Terms of Service, the meanings of the terms set forth in each of the following items shall be as defined in the respective items.
1. **Member**: A corporation, organization, association, or individual that has agreed to these Terms of Service and concluded the Service Agreement with the Company.
2. **Operations Administrator**: An officer, employee, or other related person of the Member designated by the Member who has administrative authority regarding the use of the Service and configures user authority settings.
3. **User**: A person designated by the Operations Administrator who is permitted by the Member and the Company to install the Software on their device and use it. The Operations Administrator may designate Users within the scope of the number of accounts separately specified by the Company.
4. **The Site**: The website operated by the Company to provide the Service. The Service is provided to Members and Users through the Site or the Software defined in the following item.
5. **The Software**: The application software created and published by the Company to provide the Service, including updated versions, modified versions, replacements, and copies.
6. **Registration Information**: Information regarding the Member specified by the Company that is required to be registered as a prerequisite for using the Service.
7. **Member Information**: All types of information, communication records, and other information disclosed from the devices of the Operations Administrator and Users and transmitted to servers managed by the Company for the purpose of the Service, including but not limited to Registration Information, log information, application execution information, and web search information.

Article 3 (Changes to the Terms)

The Company may change the contents of these Terms of Service at any time without obtaining the prior consent of the Member.
2. If the Company changes the contents of these Terms of Service and notifies the Member of the changes in accordance with the provisions of these Terms of Service, and the Member uses the Service after the date specified in the notification (or the day on which the Company issues the notification if no date is specified), the Member shall be deemed to have agreed to the revised Terms of Service, and the revised Terms of Service shall apply. If the Member does not take procedures for cancellation within the period specified in the notification, the Member shall be deemed to have agreed to the revised Terms of Service.

Article 4 (Notification)

When giving notification to the Member in connection with the Service, the Company shall do so by a method deemed appropriate by the Company, such as posting on the Site or sending an email or document to the email address or physical address registered as Registration Information.
2. Notifications made by the methods prescribed in the preceding paragraph shall become effective at the time the contents of the notification are posted on the Site in the case of the former, and at the time the Company dispatches the email or document in the case of the latter.
3. Inquiries regarding the Service and other communications or notifications from the Member to the Company shall be made by the method specified by the Company.

Chapter 2: Formation of Contract

Article 5 (Formation of the Service Agreement (Enrollment))

The Service Agreement shall be formed at the time a person wishing to use the Service agrees to these Terms of Service, registers the Registration Information, applies by the method specified by the Company, and the Company accepts the application.
2. The Member may use the Service during the contract period agreed upon with the Company from the date the Company accepts the application in the preceding paragraph.
3. If a minor wishes to use the Service, the consent of a legal representative is required. If a minor becomes a Member, it shall be deemed that the consent of the legal representative has been obtained regarding the use of the Service and the contents of these Terms of Service.
4. The contract period shall be renewed with the same contents unless the Service Agreement is terminated by cancellation, rescission, or otherwise prior to the expiration of the contract period.

Article 6 (Purpose and Contents of the Service)

The purpose of the Service is to contribute to the improvement of business efficiency, optimization of business allocation, and strengthening of organizational capabilities of the Member by visualizing and analyzing business operations.
2. Based on the Member's entrustment to the Company, the Service analyzes Member Information acquired by the Software from the used devices and provides the analysis results to the Member on the Site. Please refer to the Company's web pages and materials for detailed contents and functions of the Service.

Article 7 (Usage Fees and Payment Method)

The Member shall pay the Company usage fees as consideration for the use of the Service in accordance with the price plan separately specified by the Company. However, this shall not apply when the Company specifies a period and provides the Service free of charge.
2. Regarding the payment method for usage fees, an amount equivalent to 12 months of monthly fees shall be paid in response to the Company's invoice by the last day of the month prior to the month in which the use of the Service commences, or by the last day of said commencement month. However, if there is a separate agreement between the Company and the Member, such agreement shall take precedence.
3. In principle, the Member shall pay usage fees by credit card payment or by transferring money to a bank account designated by the Company, and the details may be stated in the application form for use. Under no circumstances shall the Company respond to refunds of usage fees received.
4. Monthly fees shall not be calculated on a pro-rata daily basis for the month the service starts, the month of cancellation, or the month a plan is changed.
5. Communication expenses necessary to use the Service (including communication expenses incurred for downloading and using the Software) and communication equipment, etc., shall be prepared at the Member's own expense and responsibility. However, the Company does not guarantee that the Site and the Software will operate normally on the communication equipment, etc., used by the Member.
6. If the Member fails to pay a debt based on the Service Agreement, the Member shall pay the Company delinquency charges calculated at an annual interest rate of 14.6% on the amount that should be paid.

Article 8 (Changes to Optional Plans and Number of Accounts)

If the Member wishes to change optional plans or the number of accounts, the Member shall communicate by the method designated by the Company, and the change in fees shall be approved on the date the Company and the Member agree on the change of the optional plan and the number of accounts (hereinafter referred to as the "Plan Change Date").
2. When adding optional plans or adding accounts, the price plan shall be changed from the month to which the Plan Change Date belongs, and no pro-rata daily calculation will be made. The monthly fee for the additional portion shall be multiplied by the remaining contract period and paid in a lump sum by the current or following month in response to the Company's invoice. However, if there is a separate agreement between the Company and the Member, such agreement shall take precedence.
3. Cancellation of optional plans and reduction of the number of accounts within the contract period cannot be made. If a Member wishes to cancel an optional plan or reduce the number of accounts, the Member can change the contract contents at the time of renewal by submitting a notification designated by the Company at least 30 days prior to the expiration date of the contract period. However, if there is a separate agreement between the Company and the Member, such agreement shall take precedence.

Chapter 3: Precautions for Service Use

Article 9 (Protection and Handling of Personal Information)

The Company shall receive personal information included in the Member Information disclosed by the Member based on the entrustment of the Member.
2. When the Member entrusts the handling of personal information to the Company, the Member shall guarantee that the Member has fulfilled the procedures specified in laws and regulations such as the Act on the Protection of Personal Information.
3. The Company shall handle personal information entrusted by the Member in accordance with the separately specified Privacy Policy and shall not use, process, copy, or reproduce it beyond the scope of the purpose of entrustment.
4. The Company shall take necessary and appropriate measures to prevent the leakage, loss, or damage of personal information entrusted by the Member, and if leakage, loss, or damage occurs, the Company shall promptly take appropriate measures.

Article 10 (Member ID, etc. and User ID, etc.)

The Member shall strictly manage the Member ID (email address) and Member password designated at the time of applying for the Service (hereinafter referred to as "Member ID, etc.") under their own responsibility and shall bear responsibility for all actions performed using them.
2. The Member shall, under their own responsibility, strictly manage the User ID and User password designated for each User (hereinafter referred to as "User ID, etc.") and shall cause Users to strictly manage them, and shall bear responsibility for all actions performed using them.
3. The Member must not allow persons other than Users to use the Service.
4. The Member shall cause Users to comply with the contents of these Terms of Service. A User's violation of these Terms of Service shall be deemed a violation by the Member, and the Member and the User shall be jointly and severally liable.

Article 11 (Changes to Registration Information)

If any changes occur in the Registration Information, the Member shall promptly submit a notification by the method designated by the Company. The Company shall not bear any responsibility for damages incurred by the Member due to the failure to submit a notification of changes to Registration Information.

Article 12 (Synchronization Function)

The Member shall, under their own responsibility, register the ID, password, and other information of the synchronization destination service (hereinafter referred to as "Synchronization Destination ID, etc.") required to use the synchronization function.
2. The Company shall not use the Synchronization Destination ID, etc. registered by the Member for any purpose other than the synchronization function.
3. The Company shall exercise the utmost care when designating synchronizable services. However, such designation does not imply any alliance, coordination, authorization, or other cooperative relationship between the Company and the operator of the synchronizable service, and the Company does not provide any guarantee regarding the accuracy, completeness, etc., of data acquired through the use of the synchronization function. The Member shall check the accuracy, completeness, etc., of data acquired through the use of the synchronization function on the synchronization destination service as appropriate.
4. The Member shall resolve any disputes or other credit-debt relationships with the operator of the synchronization destination service or third parties caused by incorrect entry of the Synchronization Destination ID, etc. or the use of the synchronization function at their own responsibility and expense, shall cause no trouble whatsoever to the Company, and shall compensate for damages (including attorneys' fees) suffered by the Company due to this.
5. The Member acknowledges in advance that data acquired through the use of the synchronization function may not be displayed accurately on the Site due to system defects in the Service or the synchronization destination service, abnormalities in communication equipment, or other circumstances.

Article 13 (Third-Party Services)

Integration in the Service with services operated by third parties other than the Company via websites or application software (hereinafter referred to as "Third-Party Services," including synchronization destination services) does not imply any alliance, coordination, authorization, or other cooperative relationship between the Company and the operator of the Third-Party Service, and the Member shall check the accuracy, completeness, etc., of data, etc. acquired through integration with Third-Party Services on the integration destination site as appropriate.
2. The Member shall use Third-Party Services under their own responsibility, and shall resolve any disputes or other credit-debt relationships with the operator of said site/service or third parties caused by integration with Third-Party Services at their own responsibility and expense, shall cause no trouble whatsoever to the Company, and shall compensate for damages (including attorneys' fees) suffered by the Company due to this.
3. The Member acknowledges in advance that data acquired through integration with Third-Party Services may not be displayed accurately on the Site due to abnormalities in communication equipment, etc.
4. The use of Third-Party Services shall comply with a separate contract between the Member and the operator of the Third-Party Service.

Article 14 (Backup)

The Company shall not bear any responsibility for damages and disadvantages incurred by the Member due to the non-existence of backup data.
2. The Company may record Member Information as a backup. However, this does not guarantee the restoration of Member Information.

Article 15 (Prohibited Acts)

The Member must not perform the acts specified in the following items in connection with the Service.
1. The act of making a false declaration to the Company.
2. The act of using information and services, including the Site and the Software provided by the Company based on the Service Agreement, for purposes other than the use of the Service.
3. The act of infringing or potentially infringing the property (including intellectual property rights), privacy, honor, credibility, portrait, or publicity rights, or other rights/interests of the Company or a third party.
4. Acts other than those in the preceding item that infringe or potentially infringe the rights and interests of the Company or a third party.
5. The act of violating laws and regulations, or acts contrary to public order and morals, or acts potentially doing so.
6. The act of illegally using or acquiring a third party's Member ID, etc., User ID, etc., or Synchronization Destination ID, etc., or other acts where a Member or User uses the Service by impersonating a third party.
7. The act of sharing one user account (including authentication information such as ID and password) among multiple persons other than the specific registered user, or jointly using it.
8. The act of changing the registered name or user of an account to another user, except in cases of justifiable reasons such as personnel transfers or resignations.
9. The act that the Company determines to be practically reusing accounts, such as repeatedly, continuously, or in a short period of time reassigning multiple accounts to other users.
10. The act of reassigning an account to, or allowing use by, another department, another corporation (including group companies), or a third party (including outsourcing contractors, etc.).
11. The act of using or transmitting harmful programs such as computer viruses, or acts potentially doing so.
12. In addition to what is specified in the preceding item, acts such as unauthorized access that hinder or are judged by the Company as potentially hindering the execution of business by the Company, implementation of the Service, or the Company's communication equipment, etc.
In the event of a violation of the prohibited matters in the preceding article, the Company may claim against the Member an amount equivalent to three times the annual usage fee (annual amount) of said contract as a penalty. Payment of said penalty shall not preclude claims for damages regarding losses suffered by the Company.

Article 16 (Disclosure of Case Studies)

Unless there is a specific request from the Member, the Company may disclose the Member's company name as a company utilizing the Service.
2. Unless there is a specific request from the Member, if the customer is a corporation, etc., the Company may disclose the name, logo, etc., of the corporation, etc., as a company that has introduced the Service.

Chapter 4: Cancellation, Rescission, and Withdrawal

Article 17 (Cancellation of the Service by the Member)

The Member may cancel the contract by submitting a notification designated by the Company at least 30 days prior to the expiration date of the contract period of the Service Agreement. If cancellation procedures are performed during a free service period, the contract shall be canceled upon the expiration of the free service period.
2. Even if the Member cancels based on the preceding paragraph, the Company will not refund usage fees already received. In addition, even after cancellation, the Member shall bear the obligation to pay usage fees incurred up to the time of cancellation.
3. If the Member cancels the Service Agreement in accordance with Paragraph 1, the Company shall delete the Member Information.

Article 18 (Rescission of Contract by the Company)

If the Member falls under any of the following items, the Company may rescind part or all of the Service Agreement, perform withdrawal processing against the Member without any notice or demand, or take necessary measures such as suspending the provision of the Service and prohibiting re-registration.
1. If an act violating these Terms of Service is performed.
2. If there is a falsehood, clerical error, or omission in all or part of the Registration Information provided to the Company.
3. If the person is currently a person with limited capacity or becomes a person with limited capacity, and a written consent or written ratification with the signature and seal of a legal representative is not submitted even after a reasonable period has elapsed after demand.
4. If the Company reasonably determines that the Member is an anti-social force, etc. (meaning organized crime groups, members of organized crime groups, right-wing groups, quasi-members of organized crime groups, corporate extortionists [sokaiya], groups social movements, special intellectual violent groups, or other persons equivalent thereto; the same applies hereinafter), or has some form of interaction or involvement with anti-social forces, etc., such as cooperating or being involved in the maintenance, operation, or management of anti-social forces, etc. through funding or otherwise, or is a corporation, etc. in which anti-social forces, etc. are substantially involved in management.
5. If the use of the card or payment account designated by the Member is suspended by a card company, payment proxy agent, etc.
6. If there is a petition for provisional attachment, attachment, auction, commencement of bankruptcy proceedings, commencement of corporate reorganization proceedings, commencement of civil rehabilitation proceedings, etc., or if disposition for delinquency of public taxes and public charges, etc. is received.
7. If it is found that the Member has received withdrawal processing for the Service in the past.
8. If the Member and the Operations Administrator's whereabouts become unknown or contact becomes impossible for 90 days or more.
9. In addition, cases where the Company reasonably determines that the Member is inappropriate as a Member.
2. Even if the Member receives withdrawal processing based on the preceding paragraph, the Company will not refund usage fees already received, and shall bear no responsibility whatsoever for damages and disadvantages incurred by the Member and third parties.
3. If the Member receives withdrawal processing based on Paragraph 1, the Company shall delete the Member Information.

Chapter 5: Suspension, Modification, and Termination of Service

Article 19 (Suspension of Service)

The Company may suspend part or all of the Service without prior notice to the Member if any of the reasons set forth in the following items occur.
1. If a failure occurs in systems, equipment, etc., necessary to provide the Service, or if maintenance, inspections, or construction work, etc., are required.
2. If it becomes difficult to provide the Service due to acts of third parties other than the Company, such as a telecommunications carrier discontinuing the provision of telecommunications services.
3. If the provision of the Service becomes difficult or is likely to become difficult due to the occurrence of an emergency (natural disasters, epidemics, war, terrorism, riots, civil commotion, administrative dispositions, labor disputes, etc.).
4. If synchronizable services become unavailable due to circumstances of said synchronizable services.
5. If the provision of the Service becomes difficult due to legal restrictions, administrative orders, etc.
6. If the Company determines that there is a possibility that the Member ID, etc. or User ID, etc. are being used without authorization.
7. In addition, when the Company determines it is necessary and unavoidable due to reasons not attributable to the Company.
2. The Company shall bear no responsibility whatsoever for damages and disadvantages incurred by the Member and third parties due to the suspension of the Service based on the preceding paragraph.

Article 20 (Modification of Service)

The Company may add to or change the contents of part of the Service at its discretion. The Company does not guarantee that all functions and performance of the Service prior to modification will be maintained due to the addition or change of the Service based on this Article.
2. The Company shall bear no responsibility whatsoever for damages and disadvantages incurred by the Member due to the addition or change of the Service based on the preceding paragraph.

Article 21 (Discontinuation and Termination of Service)

The Company may discontinue or terminate the provision of part or all of the Service at its discretion after giving prior notice to the Member. However, if the contents of discontinuation or termination are not material, they can be implemented without notice.
2. Even if damages occur to the Member due to the discontinuation or termination of the Service based on the preceding paragraph, the Company shall bear no responsibility whatsoever.

Chapter 6: Provision of the Software

Article 22 (License)

The Company grants a non-exclusive license to use the Software to Members who have downloaded the Software upon utilizing the Service, on the condition that they comply with these Terms of Service. The Member shall cause Users to comply with the matters specified in this Chapter regarding the use of the Software.

Article 23 (Prohibited Matters Regarding the Software)

In using the Software, the Member must not perform the acts specified in the following items in addition to the matters specified in Article 15.
1. Making modifications such as reproduction, translation, or adaptation of the Software.
2. Performing dispositions such as sale, distribution, sublicensing, public transmission (including making transmittable), lending, transfer, or lease of the Software.
3. Using the Software in a manner that bypasses technical protection measures such as copy guards provided in the Software.
4. Performing reverse engineering, decompiling, or disassembling of part or all of the Software, or extracting the source code by other methods.
5. Making the Software public so that third parties can replicate it.
6. In addition to what is specified in the preceding items, acts judged inappropriate by the Company in light of the purpose of use of the Software.

Article 24 (Restriction of Use)

In the cases specified in the following items, part or all of the use of the Software by the Member may be restricted.
1. When utilization eligibility, etc., cannot be confirmed in license authentication or Member ID, etc., authentication functions aimed at confirming utilization eligibility, etc.
2. When using the Software in places where an internet connection is unavailable.
3. When using the Software in communication conditions where real-time communication is unavailable.
2. The Company bears no obligation to provide support or modified versions (including updated versions) regarding the Software. In addition, the Company may modify, change, update, or terminate the provision of the Software without prior notice to the Member.

Chapter 7: General Provisions

Article 25 (Elimination of Anti-Social Forces, etc.)

The Member and the Company represent to the other party that they, their officers, or employees do not currently fall under anti-social forces, etc., and do not fall under any of the following items, and covenant that they will not fall under them in the future.
1. Having a relationship where it is recognized that anti-social forces, etc. control management.
2. Having a relationship where it is recognized that anti-social forces, etc. are substantially involved in management.
3. Having a relationship where it is recognized that organized crime group members, etc. are utilized unjustly, such as for the purpose of seeking unjust benefits for oneself, one's own company, or a third party, or for the purpose of inflicting damage on a third party.
4. Having a relationship where it is recognized that involvement such as providing funds, etc., or granting convenience to anti-social forces, etc. is conducted.
5. Officers or persons substantially involved in management having a relationship that should be socially condemned with anti-social forces, etc.

Article 26 (Warranty)

The Company shall use maximum reasonable efforts so that the Service functions in the operating environment. However, the Company does not guarantee that Member Information has accuracy, legitimacy, usefulness, completeness, etc. The Member shall use Member Information after making changes, corrections, etc., as necessary under their own judgment and responsibility.

Article 27 (Intellectual Property Rights)

All intellectual property rights, such as copyrights, moral rights of authors, patent rights, utility model rights, design rights, trademark rights, and publicity rights regarding the Service, belong to the Company and third parties who are legitimate right holders, and the formation of the Service Agreement does not mean licensing the use of intellectual property rights beyond the scope necessary to use the Service.

Article 28 (Damages and Disclaimer)

Regarding damages incurred by the Member in connection with the Service, if intentional intent or gross negligence is found on the part of the Company, the Company shall compensate for the damages up to the total amount of monthly usage fees received from said Member for the most recent 6 months regarding the service that directly caused said damages, and shall bear no responsibility whatsoever for other damages.
2. If the Member inflicts damage on the Company or a third party by violating these Terms of Service or in connection with the use of the Service, the Member must compensate for the damage at their own responsibility and expense.
3. If a dispute arises between the Member and a third party regarding the Service, the Member shall resolve it at their own responsibility and expense, shall cause no trouble whatsoever to the Company, and shall compensate for damages (including attorneys' fees) suffered by the Company due to this.

Article 29 (Entrustment)

The Company shall be entitled to entrust part or all of the business operations regarding the Service to a third party.

Article 30 (Information Management)

The Company will not disclose Member Information (excluding personal information) to third parties without obtaining the prior consent of the Member. However, this shall not apply in the cases set forth in the following items.
1. When requests from laws and regulations or public institutions are received, and the necessity to respond to the request is recognized.
2. When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the Member.
3. When depositing information of registered users utilizing the Service with settlement system companies, credit companies, banks, etc., for the purpose of invoicing usage fees to the Member.
4. When disclosing information to contractors, agents, etc., necessary for providing the Service or improving/enhancing functions.
5. When jointly utilizing information to provide linked services between the Company and its subsidiaries.
2. Notwithstanding the preceding paragraph, the Company may perform attribute aggregation and analysis of Member Information, create data processed so that the Member cannot be identified or specified (hereinafter referred to as "Statistical Data"), and utilize it for the Service and other services of the Company. In addition, the Company may disclose Statistical Data to third parties.
3. The Company shall take maximum reasonable safety measures against risks such as loss, destruction, alteration, or leakage of Member Information.
4. For purposes such as improving telephone response quality, the Company may record telephone responses with the Member and utilize the recorded contents in business operations.

Article 31 (Prohibition of Assignment of Rights and Obligations)

The Member shall not assign rights and obligations based on the Service Agreement to a third party (including comprehensive succession due to merger, company split, etc.) or provide them for the purpose of collateral without obtaining the prior written consent of the Company.
2. When the Company assigns the Service or the business pertaining to the Service to a third party, or when the business pertaining to the Service is succeeded by a third party due to merger or company split, etc., the Company may cause said third party to succeed to the status under the Service Agreement, rights and obligations, Registration Information, Member Information, and other information necessary to provide the Service accompanying said assignment, etc. The Member shall be deemed to have agreed in advance to such assignment, etc.

Article 32 (Governing Law, Governing Court)

These Terms of Service and the Service Agreement shall be interpreted in accordance with Japanese law, and Japanese law shall be the governing law.
2. If a dispute arises between the Member and the Company regarding the Service Agreement, the Tokyo District Court shall be the exclusive agreement jurisdiction court of the first instance.

Change History

15th Edition　Updated: July 16, 2026
14th Edition　Updated: September 16, 2025
13th Edition　Updated: July 26, 2024
12th Edition　Updated: April 12, 2024
11th Edition　Updated: January 23, 2024
10th Edition　Updated: September 1, 2022
9th Edition　Updated: April 20, 2022
8th Edition　Updated: December 2, 2021
7th Edition　Updated: December 1, 2021
6th Edition　Updated: June 30, 2021
5th Edition　Updated: December 18, 2020
4th Edition　Updated: September 1, 2020